SmartBuyer

We're here to help

Customer & order support

Send us a message

Fit questions, fabric questions, or anything about an existing order.

Check an order status

Enter your order ID to see a simulated status update.

Other ways to reach us

  • Emailsupport@smartbuyerhubs.org
  • Response timeWithin 1 business day
  • Support hoursMon–Fri, 9am–6pm
  • Returns portalVia order confirmation email

Quick answers

How long does shipping take?

Five to eight business days domestically once your order has shipped.

Can I change my size after ordering?

Yes, within two hours of placing the order — message us right away and we'll adjust it.

Do you ship internationally?

Currently we ship within the country of purchase only; international shipping is planned for a future release.